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Engagement so far reveals a range of Customer opinion as to the timing and need for an up-to-date independently led Efficiency Review. The last such exercise was carried out on the 2022-23 cost base; however, scope has since been added to the list of CDSP services.

BP26 includes a matrix that shows how we believe Value for Money can be articulated across the items of scope that have been added since the last Review.

Additionally, the proposed changes to S&O described in BP26, and each Investment Proposal, have been assessed using our standardised Cost/Benefit Analysis methodology.

We are currently evaluating how facilitative AI could improve internal processes or significantly enhance Customers’  experience when interacting with Xoserve.

A CDSP AI strategy is being developed to guide our responsible approach to AI, ensuring its application is outcome-driven and secure.

Recent Code reform consultations and feedback on the Preliminary Strategic Direction Statement (PSDS) have led Ofgem to request input from Central System Delivery Bodies regarding the gas market’s transition from a Code Administrator to a Code Manager model.

BP26 includes continued provision for Xoserve to participate in the cross-Code working group and the GNC working group. As the CDSP, we plan to review aspects of our governance structure and propose minor amendments to align with the proposed Code Manager operating model. We anticipate further discussions around optimal data services contract (DSC) governance, performance assurance alignment, and  subcontracting arrangements.