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The development of the CDSP Business Plan for 2026-29 (BP26) will be based on interactive engagement with Customers. We know that building trust relies on repeated transparency, and so information in BP26 will be presented with compliance against the Business Plan Information Rules (BPIR) as its bedrock, and with articulation of value at its core.

Delivering VfM requires continued innovation. We aim to identify and act on opportunities to make CDSP Services, both current and future, more efficient and effective. The list of proposed investments in BP26 will enable a joined-up approach to maintaining and modernising critical IT platforms, developing our use of Artificial Intelligence, independently assessing VfM and collaborating with Customers to ensure our systems and processes remain compliant with industry and deliver outcomes that align with Customer and Stakeholder priorities

As our most valuable resource, our people, will develop and deliver the scope of BP26 by leveraging their understanding and knowledge of the GB Gas Market and central systems and processes, collaborating with Customers via excellent engagement, and enabling access to the critical data services that our Customers rely upon.